Explore Point of Sale
A
Amendment Reasons
Head Office • Site Master
Amendment reasons are used to track and explain any changes made to the value of an expense during the approval or rejection process. By selecting an amendment reason, the system records why the adjustment was made, providing greater transparency and ensuring that all modifications are properly documented for reporting and audit purposes.
Areas
Head Office • Site Master
Areas sit beneath a company in the estate structure, providing an additional level of categorisation. They can be used to represent regional divisions or, in some businesses, to reflect the organisational hierarchy of regional or area managers. Areas are a required part of the estate structure and can be used for reporting and filtering throughout the system.
Auto Contribution
Head Office • Site Master
When a table is opened, a product can be configured to be automatically added to the account. This is often used for contributions towards social or environmental initiatives supported by the business.
B
Banks
Head Office • Site Master
When performing a banking entry, a bank is associated with the entry. Depending on organisational requirements, a default bank can be set at company level, or overrides can be applied on a per site basis.
Barcodes
Head Office • Site Master
Barcodes can be added to products which can be used either to sell the product or scanning during mobile stocks.
Bill Footers
Head Office • Site Master
Footer text can be configured to appear at the bottom of a bill, providing space for marketing messages, branding, site specific details, or seasonal and event updates.
BOGOF Promotions
Head Office • Site Master
While this promotion is referred to as 'Buy One Get One Free', more complex offers can be created by configuring multiple qualifying product groups and quantities, each with their own pricing. This flexibility allows for a wide range of tailored promotional offers to be set up.
Bookings
Head Office • Site Master • Site
The bookings module enables locations operating as sites and site masters to record bookings and deposits in advance of an occasion and to be then later redeemed on the Aztec Point of Sale terminal.
C
Category
Head Office • Site Master
Categories are used as part of the product structure.
The product structure is used to group all product types. It consists of five levels, with each item assigned to the lowest level subcategory. Across the ecosystem, this structure supports item filtering, pricing bands, reporting, and stock control.
The product structure is created with the following hierarchy: Division → Sub Division → Super Category → Category → Subcategory
Choices
Head Office • Site Master
Choices provide the option to select optional or mandatory selection of other product options when placing orders on point of sale terminals, iServe and guest face ordering channels.
Choices can be either:
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Added to a Recipe or Standard Line
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Added to another Choice
Companies
Head Office • Site Master
A company is the first level within the estate structure beneath the estate itself. One or more companies can be created depending on operational requirements. Although referred to as a "company", some businesses use this level to represent brands, dividing their structure by brand rather than by company. Settings applied at the company level affect only the sites linked to that company.
Config Sets
Head Office • Site Master
Config sets offer additional settings and controls that define the behaviour of point of sale terminals. Depending on the size and complexity of your organisation, you may have multiple config sets tailored to different needs, while smaller operators may find that just one or two are sufficient. Some settings can be enabled and will take effect immediately, whereas others may require further setup and configuration across the platform.
Correction Methods
Head Office • Site Master
Correction methods are used on the point of sale terminal to remove ordered products from an account. Their behaviour depends on the settings applied, allowing different outcomes based on how each method is configured.
Course Hold
Head Office • Site Master
Courses be configured to be held, giving POS operators greater control over the flow of orders to the kitchen. This allows them to select specific courses on the terminal and choose to hold them before sending them through for preparation, helping to better manage service times.
Courses
Head Office • Site Master
Courses are used to aid the preparation of items that are sent to dispense stations by displaying the course on printed materials or kitchen / service screens.
Each recipe, standard line and instruction are assigned a default course.
Currency Details
Head Office • Site Master
For businesses operating in locations such as airports, accepting foreign currency as a payment method may be required. The currency details section allows you to set up the base currency along with exchange rate information. Each foreign currency must be linked to a corresponding payment method to ensure accurate processing and reconciliation.
Customer Prompts
Head Office • Site Master
Customer prompts on the point of sale terminal offer an effective way to capture specific information when ordering certain product groups. Prompts are assigned at site level but can also be configured separately for individual sales areas.
D
Delayed Ordering
Head Office • Site Master
Delayed ordering allows POS operators to create an order for a chosen pickup time, up to 24 hours in advance, with additional details and configuration rules applied as needed.
Deposits
Head Office • Site Master • Site
The bookings module enables locations operating as sites and site masters to record bookings and deposits in advance of an occasion and to be then later redeemed on the Aztec Point of Sale terminal.
Discounts
Head Office • Site Master
Discounts on point of sale terminals offer fixed button options to apply reductions either to the entire order or to selected products, depending on the configuration and setup. They can also be integrated with other applications, such as Voucher Manager, to allow discounts via the redemption of unique voucher codes. Additionally, specific card swipe ranges can be configured to trigger the discount automatically.
Division
Head Office • Site Master
Divisions are used as part of the product structure.
The product structure is used to group all product types. It consists of five levels, with each item assigned to the lowest level subcategory. Across the ecosystem, this structure supports item filtering, pricing bands, reporting, and stock control.
The product structure is created with the following hierarchy: Division → Sub Division → Super Category → Category → Subcategory
Drive Thru
Head Office • Site Master • Site
For sites operating with drive thru, a dedicated plan is created to manage order and payment points, as well as the number of spaces and parking bays available. There are two parts needed to manage the setup for drive thru, firstly adding the space for the drive thru plan and then creating the plan with the required objects needed for ordering and payments.
E
End of Financial Week
Head Office • Site Master
The end of the financial week is defined at company level, specifying the day on which the week closes. This ensures accurate reconciliation of all figures for that period.
Enhanced BOGOF Promotions
Head Office • Site Master
This promotion type has the same functionality as a normal BOGOF but has additional options to control the behaviour of products within a choice.
Estate / Estate Structure
Head Office • Site Master
In the Aztec organisational hierarchy, there is a single estate at the highest level, where certain estate wide settings can be applied.
Event Pricing Promotions
Head Office • Site Master
The event pricing promotion type is a preconfigured set of rules, other promotions, products, and prices that only becomes active when enabled by onsite teams via the point of sale terminal. Once activated, the promotion remains in effect until it is manually turned off.
Exclusive Tax Rules
Head Office • Site Master
Exclusive tax defines a percentage value that is applied on top of the product’s selling price. In most organisations, this is commonly used for service charges. However, in some regions, exclusive tax rates are applied as a form of sales tax to comply with local fiscal regulations.
F
Future Cost Prices
Head Office • Site Master
Both Standard and Purchase Line products can have future cost prices set enabling advanced updates in preparation of the prices changing.
Future Ingredients
Head Office • Site Master
Standard Lines, Recipes and Choice products can have future ingredients set enabling advanced updates in preparation of menu and product changes.
G
H
Hotel Divisions
Head Office • Site Master
Hotel divisions are primarily used for integrations with hotel Property Management Systems (PMS), categorising sales revenue into defined groupings so the PMS can identify the type of charge and allocate the revenue accordingly. Additionally, they can be used to group items on bills and receipts, allowing for consolidated totals such as food and drink to be displayed.
I
Inclusive Tax Rules
Head Office • Site Master
Exclusive tax defines a percentage value that is applied on top of the product’s selling price. In most organisations, this is commonly used for service charges. However, in some regions, exclusive tax rates are applied as a form of sales tax to comply with local fiscal regulations.
Instructions
Head Office • Site Master
Instructions are typically used to assist preparation stations, such as the bar or kitchen, with guidance on how to make a particular item. Instructions contain only basic information and do not include any sales, stock, pricing, or purchasing attributes.
Instructions can be either:
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Added to a Choice
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Typically used where preparation information is required in prepare the item
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Add to a Theme Panel / Shared Panel Design
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Typically used for food and drink modifier screens
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J
Jobs (Comms)
Head Office
Comms jobs are managed through the Communications module and enable the sending and receiving of data between each site and head office.
K
Key Lines
Site Master • Site
Key lines are specific products or subcategories that can be added to selected reports, allowing team members or managers to monitor their sales during a session. For example, they can be used to track performance in sales competitions, such as who can sell the most desserts or hot drinks. By adding these items as key lines, their sales can be easily tracked and analysed.
L
Location Tags
Head Office • Site Master
Tags are assigned to as an additional attribute to a products or parts of the estate structure, they then provide an additional option for categorisation when searching and filtering.
M
Matching Table Plans
Site Master • Site
Before table plans can be used on point of sale terminals they must be matched to the button that has been added to the theme panel design.
Misc Expense Types
Head Office • Site Master
Miscellaneous expenses are used onsite to record money spent on additional or ad hoc products and services, typically through petty cash purchases.
When entering an expense onsite, it is recorded against an expense type. Expense types define the settings that are applied during entry and determine how the expense is processed in subsequent operations.
Misc Income Types
Head Office • Site Master
Miscellaneous income is used onsite to record any additional cash money coming in that was not a sale through the point of sale terminal.
When entering an miscellaneous income onsite, it is recorded against an income type. Income types define the settings that are applied during entry and determine how the income is processed in subsequent operations.
Multi Buy Promotions
Head Office • Site Master
Multi buy promotions offer the classic combination of selected items for a single reward price. Simply add product groups and quantities, then set a fixed price or optionally define separate prices for each site or sales area for greater flexibility.
N
O
Off Band Pricing
Head Office • Site Master
There may be occasions when specific items require alternative pricing at certain locations. While most products may remain on their standard banded prices, selected items might need to be priced differently. This is where off band pricing becomes useful. It allows individual products to be assigned a special price for specific sites and sales areas, with a defined start date. Multiple dates can also be set to enable gradual price changes over time.
Order Destinations
Head Office • Site Master
Order destinations are used to classify different types of orders based on where they will be consumed by the guest. This ensures that the appropriate products are available for sale, the correct taxes are applied, and the preparation of items is properly managed in the bar or kitchen.
In some organisations order destinations are also used to determine where a customer may collect their order from because it was ordered one location but will be served somewhere else.
P
Panel
Head Office • Site Master
In a theme, panels are used to organise products and functional buttons for display on the point of sale terminal.
Payment Methods
Head Office • Site Master
Payment methods are primarily used on point of sale terminals to settle balances, but they can also be applied to payments made through guest ordering channels and other specialised payment processes.
Portions
Head Office • Site Master
Portions are assigned to recipes, standard lines or choices to enable that item to have different attributes removing the need of creating multiple instances of the same item, when associated to the product they provide the following possible separate options:
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Ingredients - each portion can have different ingredients and quantities
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Choices - each portion can have different choices
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Prices - each portion can have different selling prices
You might also choose to use portions to have different sizes of the same product, change the course of a product or identify different preparation of a product 'Eat In vs Take Away'.
POS
Head Office • Site Master
To create a point of sale device in Theme Modelling, a POS must first be added to the selected sales area. Additional settings can then be configured to control terminal finance and service charge behaviours as required for business operations.
Prep Items
Head Office • Site Master
Prep items allow you to create bulk or batch recipes containing multiple ingredients to produce a single batch value. These prep items can then be used within other recipes and are available for counting during stock takes, removing the need to calculate individual ingredients separately.
Price Matrix
Head Office • Site Master
The price matrix is where all selling prices are maintained for both standard line and recipe type products. Each product and portion size is assigned a price within a specific price bands. The matrix consists of 702 price bands, ranging from A to ZZ.
Pricing
Head Office • Site Master
All pricing activity is managed in the Standard Pricing module where prices are entered into the price matrix, subcategories are assigned price bands, off band prices are managed and more.
Print Streams
Head Office • Site Master
Print Streams are used to send items to the correct location when being made by a dispense station, either a printer or kitchen service screen.
Each recipe, standard line and instruction is assigned a print stream which is used as its default setting.
Print streams are also used to define where bills and receipts are printed.
Product Configuration
Head Office • Site Master
Product configuration section enables the creation of attributes associated to the setup and management of products which includes Courses | Order Destinations | Portions | Print Streams | Product Groups | Product Structure | Revenue Centres | Supplier and Units.
Product Groups
Head Office • Site Master
Product groups are used alongside special payment methods in finance to ensure that payments apply only to selected items within a specific group. For example, a £10.00 voucher might be restricted to food items only, excluding any non-food items from the payment. This section allows you to create and manage these product groups.
Product Modelling
Head Office • Site Master
The product modelling module is used to create and manage all product types for Aztec and its supporting systems. A range of product types is available to suit the organisation’s requirements, supporting functions such as stock management, supplier ordering, recipe creation, and sales across point of sale terminals, iServe, and guest facing channels through iOrder platform.
Product Structure
Head Office • Site Master
The product structure is used to group all product types. It consists of five levels, with each item assigned to the lowest level subcategory. Across the ecosystem, this structure supports item filtering, pricing bands, reporting, and stock control.
The product structure is created with the following hierarchy: Division → Sub Division → Super Category → Category → Subcategory
Product Tags
Head Office • Site Master
Tags are assigned to as an additional attribute to a products or parts of the estate structure, they then provide an additional option for categorisation when searching and filtering.
Promotional Footers
Head Office • Site Master • Site
Promotional Footers are automated printed footers that are triggered by a set of criteria, which could be for bounce back vouchers, additional information and feedback.
Promotions
Head Office • Site Master
Easily create and manage a wide range of promotional offers to suit your business needs. From buy-one-get-one-free and timed discounts to multi-buy deals and event-based incentives, the module supports flexible configurations tailored to selected products, quantities, sites or sales areas. Promotions automatically activate at the point of sale when qualifying conditions are met, delivering the correct offer to the guest without manual intervention.
Purchase Lines
Head Office • Site Master
Purchase lines are a product type used exclusively for purchasing and as recipe ingredients. They contain supplier purchase information but are not intended for direct sale, and are most commonly used for food ingredients. Across the Zonal ecosystem, purchase lines appear in purchasing and stock related modules, as well as within product modelling.
Purchase Lines can be:
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Added to a Standard Line, Recipe or Prep Item as an ingredient
Q
QR Codes
Head Office • Site Master
QR codes can be set up and printed at the bottom of bills or receipts, allowing guests to quickly access a web page or other function. The most common use is to enable the Pay My Bill feature, where a direct deep-linked QR code takes the guest straight to their table’s payment page.
R
Receipt Footers
Head Office • Site Master
Footer text can be configured to appear at the bottom of a receipt, providing space for marketing messages, branding, site specific details, or seasonal and event updates.
Recipes
Head Office • Site Master
Recipes are products that can be sold through point of sale and guest ordering channels, depending on your organisations requirements recipes may contain ingredients which will be depleted during the ordering, alternatively if inventory is managed outside of Zonal this might not be required. Most typically recipes are used for food and drink items that are made in house such mixed drinks and cocktails.
Recipes can:
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Have other standard lines, recipes, purchase lines and prep items added as ingredients
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Have choices added for optional / mandatory selections during the ordering process
Reporting Sessions
Head Office • Site Master
Reporting sessions are used across multiple reports to display data within predefined time ranges. They are also used in hotel code allocation to assign different codes to specific sessions.
Revenue Centres
Head Office • Site Master
Revenue centres are used to categorise the department or area of sale such as bar, restaurant, or conference and events when charging products to a hotel property management system.
S
Sales Area Banding
Head Office • Site Master
Sales area banding serves as the link between a site’s assigned price matrix and the specific price bands to be used. Each sales area and subcategory is assigned a price band. Depending on operational requirements, the same price band can be applied across all areas and subcategories, or a mix-and-match approach can be used with different bands assigned to each. There is no right or wrong method, banding should reflect what works best for the business.
Banding only needs to be completed for those subcategories in use with a specific site and sales area.
Sales Areas
Head Office • Site Master
Each site must have at least one sales area, which is used to assign all point of sale terminals and record all sales transactions. In addition, the sales area can control various settings and options across the system, including different prices and promotions.
Send Ticket Images
Site Master • Site
Theme Modelling includes additional functionality for printing tickets, which can be used in scenarios such as cloakrooms, door entry, or carvery style dining. As part of the setup an image can be applied to the ticket, if used this has to be sent to a printer.
Send to POS
Site Master • Site
The send to POS sometimes known as STP creates an update for all point of sale and related terminal types so that they contain all of the latest updates made to the system which can include new products, prices, promotions, pos operators, and other theme related settings and configurations.
Shared Panels
Head Office • Site Master
A theme panel design is assigned to point of sale terminals to present products and functionality to the operator. The design consists of various elements, one of which is shared panels - panels that can be reused across multiple theme designs without needing to be recreated individually.
Each panel is sized specifically to fit its designated position on the terminal screen, displaying either products or functional buttons and options as required.
Site Matrix
Head Office • Site Master
The site matrix links each site to its corresponding price matrix. Depending on the organisation’s requirements, there may be only one matrix in use, in which case no updates are needed in this section.
Site Panels
Site
Site panels offer a convenient way for site managers to manage a preconfigured range of products, allowing items to be easily added or removed as needed. Common uses include guest ales, daily specials, or bin end wines.
Site Products
Site Master • Site
Site products offer a convenient way to manage daily specials, custom menu items, and site specific pricing, giving greater flexibility and control at the local level.
Site Variations
Head Office
Site variations provide the functionality to assign shared panel variations to specific sites, either immediately or on a future date. This is particularly useful for managing upcoming menu changes, seasonal offerings, or location specific requirements, ensuring that each site displays the appropriate panel content at the right time without the need for manual updates.
Sites
Head Office • Site Master
Each site can have its own configurations and settings, although most sites will typically follow the same pattern. When creating a new site, the ‘copy’ function can save time by duplicating an existing configuration. Site-specific settings allow the estate to operate with flexibility, enabling different locations to have alternative configurations where required.
Standard Lines
Head Office • Site Master
Standard lines combine the features of purchase lines and recipes into a single product, offering a simple way to manage items that are bought and sold without the need for additional setup. This product type is typically used for drinks, where the entire item purchased or a portion of it is sold directly to the customer without requiring specific recipe adjustments.
Standard Lines can:
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Have other standard lines, recipes, purchase lines and prep items added as ingredients
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Have choices added for optional / mandatory selections during the ordering process
Standard Pricing
Head Office • Site Master
All pricing activity is managed in the Standard Pricing module where prices are entered into the price matrix, subcategories are assigned price bands, off band prices are managed and more.
Sub Divisions
Head Office • Site Master
Sub divisions are used as part of the product structure.
The product structure is used to group all product types. It consists of five levels, with each item assigned to the lowest level subcategory. Across the ecosystem, this structure supports item filtering, pricing bands, reporting, and stock control.
The product structure is created with the following hierarchy: Division → Sub Division → Super Category → Category → Subcategory
Subcategory
Head Office • Site Master
Subcategories are used as part of the product structure.
The product structure is used to group all product types. It consists of five levels, with each item assigned to the lowest level subcategory. Across the ecosystem, this structure supports item filtering, pricing bands, reporting, and stock control.
The product structure is created with the following hierarchy: Division → Sub Division → Super Category → Category → Subcategory
Super Categories
Head Office • Site Master
Super categories are used as part of the product structure.
The product structure is used to group all product types. It consists of five levels, with each item assigned to the lowest level subcategory. Across the ecosystem, this structure supports item filtering, pricing bands, reporting, and stock control.
The product structure is created with the following hierarchy: Division → Sub Division → Super Category → Category → Subcategory
Supplement Banding
Head Office • Site Master
Supplement banding is an optional feature that enables products from certain subcategories when sold through a choice to have a different price compared to its normal selling price.
Suppliers
Head Office • Site Master
When creating purchasable products (Standard Lines and Purchase Items) in Product Modelling, suppliers are assigned to indicate where the items are sourced from. Additionally, when using the Purchasing module, a supplier is required to generate a delivery note.
T
Table Plans
Site Master • Site
Table plans offer a visual representation of the site, or specific areas within it. Up to 25 plans can be created to suit different layouts or operational needs.
Tag Groups
Head Office • Site Master
Tag groups are linked to tags and offer enhanced capabilities for advanced product filtering, reporting and analysis. In most cases, the 'default' group is sufficient for tag creation, making additional groups an optional feature.
Tags
Head Office • Site Master
Tags are assigned to as an additional attribute to a products or parts of the estate structure, they then provide an additional option for categorisation when searching and filtering.
Tickets
Head Office • Site Master • Site
Theme Modelling includes additional functionality for printing tickets, which can be used in scenarios such as cloakrooms, door entry, or carvery style dining. As part of the setup an image can be applied to the ticket, if used this has to be sent to a printer.
Timed Promotions
Head Office • Site Master
Timed promotions allows a group of products to be sold at a different price during specified time periods.
U
Units
Head Office • Site Master
Units are used in the creation of products to record the correct unit of measure for product purchase information, ingredient consumption and stock reconciliation.
The three most common unit types are:
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Weight
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Volume
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Items
V
Variable Weight Products
Head Office • Site Master
Some products, such as meat and fish, are sold in variable weights and supplied within a range (e.g. ‘x to y’). To manage this and integrate with Acquire, special configurations can be added to the purchase line product to enable this functionality.
Variance Reasons
Head Office • Site Master
When carrying out selected onsite tasks in the Finance module, any variance must be accompanied by a selected reason to record the type of variance.
W
Workflows
Head Office • Site Master
The finance workflow is a preconfigured set of steps which guides a back of house operator through performing finance activities, all activities for the finance module are included and customisation for the options included cannot be made.
X
Y
Z
ZCF
The Zonal Connect Framework is one of the core tools that enables orders from external channels to flow seamlessly into the point of sale network.
ZCPS
Zonal Card Payment Service is the application that enables integrated card payments across point of sale transactions.
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